FAQs
PROCESSING TIME AND SHIPPING
All orders require 24-48 hours of processing prior to shipping out ( excluding holidays & weekends ). Please make sure your billing and shipping address are typed in correctly. This can hold processing time until it is corrected. Due to banking procedures your shipping and billing address must match or order will not be processed and refunded back to the card that was paid with on file.
After your order is processed it will be shipped out. All orders in USA will ship within 2-3 Business days from date purchased. All orders are shipped with USPS. Your orders will be shipped with signature confirmation you MUST sign for your package.
You can expect your order within 3-7 business days from the date purchased on receipt.
Sorry, we do not offer express shipping at this time.
Your order is going to go to the address that is typed in when order is placed. Please make sure you fill it out correctly Glam Doll Universe LLC is NOT responsible for refused or abandoned packages.
How many bundles do I need ?
Our individual hair bundles weigh between 3.5-4 ounces. Bundles inches 14 - 20 Inches require 3 bundles , 22 - 30 require 4 bundles can use 5 for fuller look.
RETURN POLICY
We take pride in our luxury hair extensions delivering quality hair. However if you have a problem and would like to exchange hair that is ( unopened , no weft damage , still in bundle wrap and original packaging and pass OUR approval for exchange ) we will exchange hair. Hair has to be sent back 5 business days from delivery date. All Sales FINAL.
Return Address
GLAMDOLLUNIVERSE LLC
P.O Box 64 Brookhaven
N.Y 11719